Wensum Catchment: citizen science helps resolve pollution issue

In the Anglian Demo, a collaboration of partners created an effective ecosystem to collect actionable citizen science data, solving local issues and demonstrating both rigour and effective channels for data to action.

Citizen science helps resolve a local pollution issue

In the Anglian demonstration project for CaSTCo, partners in the Wensum Catchment Partnership, including Norfolk Rivers Trust, The Rivers Trust, the Environment Agency, and Anglian Water worked together with local volunteers to detect and gather evidence for a faulty septic system that was unknown to the owner. They set out protocols that allowed community monitoring to be rigorous and non-confrontational, pin-pointing the pollution source and remedying the issue. Norfolk Rivers Trust’s volunteer coordinator organised and empowered the volunteers to test weekly before and after the location and before and after the solution was implemented.

Together, the partners also validated the accuracy of the monitoring tools and implemented one of the first versions of a pollution reporting program on the EA website, prototyping many new ways for effective integration between community, environmental non-profits, government, and community.  

The context

On the River Tat, the Environment Agency monitoring point downstream was failing its waterbody target for phosphate. Because there was no routine upstream testing, they didn’t know why the target was failing.

This waterbody was collaboratively identified as a high priority for a pilot trial of citizen science monitoring by the Wensum Catchment Partnership. The ongoing CaSTCo citizen science program (weekly monitoring) had uncovered high phosphate levels in the upper reaches of the river,  indicating that there could be a point-source pollution to be identified.  

Who

  • Wensum Catchment Partnership
  • Volunteers (recruitment drive during the pilot, and many have been testing weekly ever since!)
  • CaSTCo members
    • Norfolk Rivers Trust
    • The Rivers Trust
    • Environment Agency
    • Anglian Water
  • University of East Anglia

This project shows the power of regular, frequent routine citizen science monitoring for health surveillance also to increases coverage for detecting hitherto unknown sources of water pollution.

Volunteers and members of the partnership out in the field, giving directions

Citizen scientists embraced the opportunity to do post intervention monitoring to show that it’s working – phosphate levels have dropped because of the intervention, which the EA can seldom deliver for less severe pollution incidents.

Volunteer wearing sunglasses and gloves holding up a sample before it goes into the Hanna checker.

This project highlights the effectiveness of building deep collaboration and trust. Each party worked hard to find ways to accomplish their goal, despite individual limitations. The outcomes foster a better mutual understanding of river management & community perception of the EA’s role.

Image of equipment including vials, conductivity meter and bucket.

The dedicated volunteer continues to monitor weekly, building a robust long-term dataset that will provide ‘eyes on the ground’ long past any acute pollution event, being able to respond quickly because they know their local area and what’s normal.

Landscape photo of the river. There is a natural shoreline and floating plants.

This project is already sharing their research results from the comparison, sharing their tools, and successes with other catchments, amplifying its impact across the country.

A woman is standing in the water, peering toward a bridge. She's wearing waders and holding a clipboard under her arm.

Methods

Volunteers used Hanna Checkers – low-range phosphate (HI-713), high-range phosphate (HI-706), and mid-range ammonia (HI-715)

Labs at the University of East Anglia and Environment Agency provided validation samples to ensure the citizen science result’s accuracy.

Benefits

In the majority of cases with faulty septic tanks or missed connections, people don’t know that there’s an issue and, when notified, want to do the right thing.

This project also highlights the risks of septic discharge to dry river beds and small watercourses that can create a ‘nutrient bomb,’ where concentrated point source nutrient pollution is released downstream following rainfall. Without the added resolution provided by citizen science monitoring, this could be misidentified by downstream monitoring as a diffuse pollution problem.

The project emphasizes the importance of collecting hard data. Sometimes, it’s simple: Once you have the data, a simple investigation and intervention can remedy a chronic or acute issue.

This case study led to the collaborative development of the Wensum citizen science pollution reporting framework with the EA CS coordinator and local EA Land & Water Team. Wensum CS volunteers have had training, and it is now live within the Survey123 tool. Will roll out onto the Lark and interest from other areas.

Group photo of volunteers wearing hi viz jackets. There's a dog volunteer in the foreground. People are smiling.
Wensum Collaborative Monitoring Plan diagram. It's a complex flow chart showing the integrated process for things like incident reports.

Demonstrating a ‘Weight of Evidence Approach

Data AND local knowledge AND expertise were the keys to unlocking this success. The volunteer knew where to look and photographed the pipe to bring to the partners. However, this case study also emphasizes how important a volunteer framework and setting up rigour and awareness in reporting can be.

Volunteers are trained that they are not investigators or regulators and that while sometimes an issue might look obvious, it isn’t always necessarily the case, and in reality, things can be more complex. It is important to promote best practices and help people ensure they are following a ‘non-finger pointing’ protocol (e.g. trespassing, accusing, being reasonable and cautious). This avoids reputational risks for both citizen science and catchment partners, including potential legal complexities where a suspected source is subsequently proven not to be at fault.

Social value

This project provided pathways for volunteers to improve the health of their local river. By providing rigorous tools, expert interpretation, investigation, and volunteer oversight, the volunteers’ hours of effort collecting data have become meaningful in ways it wasn’t possible without this deep collaboration between partners. It serves as an example for other volunteers and regions on how lowering barriers to collaboration and access to rigorous tools can effectively leverage volunteer efforts. 

 

Group shot of volunteers in the sunshine. There's a picnic table in the foreground. Many people are wearing name tags.
Group photo of volunteers wearing hi viz jackets. There's a dog volunteer in the foreground. People are smiling.